Frequently Asked Questions
How do I create an account and start selling on the marketplace?
To create an account, visit the marketplace's website and download the free app and "Create an Account" option. Follow the registration process, which typically involves providing your contact information, verifying your identity, and agreeing to the platform's terms and conditions. Once your account is set up, you can start listing your products or services for sale. Add an answer to this item.How do I schedule my working hours as a rider?
As a rider, you have the flexibility to choose your working hours. NOW offers a scheduling feature where you can set your availability in advance or sign up for available shifts.Is there a cost to join the NOW marketplace?
No. NOW is free to join. We get paid a fee per transaction only that is paid by the suppliers. No commissions as other platforms do.What are the fees and charges associated with selling on the marketplace?
The fees and charges can vary depending on the marketplace location by country. It's important to review the platform's fee structure, which is available on our website or in out seller documentation. NOW does not include any commission fees (a percentage of each sale) We do have listing fees and transaction fees, and additional charges for premium features or services or promotions. Make sure to factor in these costs when setting your prices. Our standard rates are $60/month and include the first 30 transactions. Additional transactions carry a flat-rate of $2 per transaction.What are the shipping and delivery options available on the marketplace?
NOW offers multiple shipping and delivery options to sellers including local delivery, integration with various shipping carriers, such as USPS, FedEx, or UPS, MRW and other national carriers. In some locations we also provide their own shipping services or fulfillment centers. Please review the platform's shipping policies and explore the available options to determine the best approach for your business. Consider factors such as shipping costs, delivery speed, tracking, and insurance.What happens if I cannot deliver an order?
In situations where you're unable to complete a delivery, it's best to notify the customer support team promptly. They will assist you in finding a suitable solution, such as reassigning the order to another available rider.What happens if I have an issue with an order?
If you encounter any issues with an order, such as missing items, damaged goods, or incorrect addresses, you can contact NOW's support team in the app. They will guide you on the appropriate steps to resolve the problem.Why should I join the NOW marketplace?
There are many good reasons to join including...- Larger product/service selection
- Exclusive offers
- Group purchasing
- Convenience of receiving your purchases delivered quickly
- Guaranteed satisfaction
- Easy-to-use, powerful technology
- Excellent customer service