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Privacy Policy

Last Updated: May 31, 2024

At NOW, we value your privacy and are committed to protecting your personal information. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect your information when you use our services, including our website, emails, and any other online products and services (collectively, the “Services”).

  1. General Information
  • App-Website Name: NOW
  • Website URL: NOW.IT24.COM
  • Business Name: IT24 COM LLC
  • Business Address: 2001 Holcombe Blvd, Suite 3503, Houston, TX 77030
  • Contact Information: Email: support@it24.com | Phone: +1 (622) NOW-IT24
  1. Information We Collect
  • Personal Information: When you create an account, make a purchase, or communicate with us, we collect personal information such as your name, address, email address, phone number, and payment details.
  • Usage Information: We collect information about how you use our Services, such as your IP address, browser type, pages visited, and usage time.
  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your interactions with our website.
  1. How We Use Your Information
  • Service Provision: We use your information to provide and improve our Services, process transactions, and communicate with you.
  • Personalization: We use your information to personalize your experience and offer relevant content and recommendations.
  • Marketing: With your consent, we use your information to send you offers, promotions, and news about our products and services.
  • Legal Compliance: We use your information to comply with our legal obligations and resolve disputes.
  1. Sharing Your Information
  • Service Providers: We share your information with service providers who help us operate our business, such as payment processors and shipping services.
  • Legal Requirements: We may disclose your information if required to do so by law, to respond to legal requests, and to protect our rights and the safety of our users.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new business entity.
  1. Data Security We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure.
  2. Your Rights
  • Access and Correction: You have the right to access and correct your personal information. You can do this through your account or by contacting us directly.
  • Deletion: You can request the deletion of your personal information. We will respond to your request in accordance with applicable laws.
  • Objection and Restriction: You have the right to object to the processing of your information and to request the restriction of processing in certain circumstances.
  1. Cookies Policy
  • What are Cookies: Cookies are small text files stored on your device when you visit our website. We use cookies to enhance your experience and analyze site usage.
  • Types of Cookies We Use:
    • Essential Cookies: These are necessary for the basic functionality of the website.
    • Performance Cookies: These allow us to analyze how users interact with our website to improve it.
    • Functional Cookies: These remember your preferences and settings to provide a personalized experience.
    • Marketing Cookies: These are used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns.
  • Managing Cookies: You can control and manage cookies through your browser settings. Please note that disabling cookies may affect your experience on our website.
  1. Changes to This Policy We reserve the right to update this Policy at any time. We will notify users of significant changes through our website or by email. We encourage you to review this Policy periodically to stay informed about how we protect your information.

9. Contact If you have any questions or concerns about this Policy, please contact us at support@it24.com.